When you use a SmartStore to manage your sales and marketing materials, you can be sure that remote users like sales people and travel agents always have the most up-to-date information about departure dates, itineraries, and rates. Your property managers will always be in-the-know about the most current promotional offers and rate programs. Using a SmartStore, travel agents can create their own personalized promotional kits and brochures, sales people can customize group proposals, and property managers can localize in-room materials – online in just minutes. An integration with your database ensures that recurring customer communications like reservation confirmations, welcome kits, travel guides, and cross-sell offers are produced automatically – without any manual intervention – every time a specific customer activity is recorded in your CRM application. This means customers always receive personalized replies in a timely and reliable manner.
Communications
- Brochures
- Direct Mail Postcards
- Welcome Kits
- Membership Packages
- Confirmations
- Cross-sell Offers
- Travel Guides
- Itineraries
- Stationery
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Users
- Travel Agents
- Outside Sales People
- Property Managers
- Marketing Managers
- Group Sales Managers
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