When you use a SmartStore to manage your sales and marketing materials, you can be sure that remote users like sales people and travel agents always have the most up-to-date information about departure dates, itineraries, and rates. Your property managers will always be in-the-know about the most current promotional offers and rate programs. Using a SmartStore, travel agents can create their own personalized promotional kits and brochures, sales people can customize group proposals, and property managers can localize in-room materials – online in just minutes. An integration with your database ensures that recurring customer communications like reservation confirmations, welcome kits, travel guides, and cross-sell offers are produced automatically – without any manual intervention – every time a specific customer activity is recorded in your CRM application. This means customers always receive personalized replies in a timely and reliable manner.


Communications

  • Brochures
  • Direct Mail Postcards
  • Welcome Kits
  • Membership Packages
  • Confirmations
  • Cross-sell Offers
  • Travel Guides
  • Itineraries
  • Stationery
Users

  • Travel Agents
  • Outside Sales People
  • Property Managers
  • Marketing Managers
  • Group Sales Managers